Tuesday, April 16, 2019
Best Practices for Human Services Delivery Essay Example for Free
Best Practices for pitying Services Deliin truth EssayThe delivery of human goods is one venture that organizations deal non embark on blindly. It requires key competencies especi anyy on the part of the staff charged with the responsibility of delivering these ingrained service. It is a task that similarly requires active participation of key stakeholders, which ar basically the population and the agency. When delivering the services, the agencies come to need to put in to consideration the views of the population. In fact, the population should be involved in the sinless process of service delivery, from conception of the idea to implementation. By involving the population, it shows that the agency appreciates their contri providedion and value of population democratic in the process of service delivery. As a consequence, the population becomes trustworthy partners proud to be determine and associated with the agency and its services. It should be appreciated that th e success of the agency in this service delivery solely depends on the response of the population. Indeed, the role of the population can not be overstated. Before the organization embarks on any service delivery, Katherine and Ellen (2009) argue that knowledge about the background of the population is decisive.In the modern society, most populations are diverse. It is important that any agency understands all aspect of the population to avoid making mistakes unknowingly. One very important aspect is the competence of the agency. The staff of the agency needs to have basic skills that are vital in service delivery. Lack of skills puts the quality of the agencys performance at stake. This is then reflected in the results of the delivery. Poor results not only have a negative impact on the image of the agency, but also threaten the future day of the organization.It is unlikely that an organization whose performance is poor would get any future reference or even contracts. Besides, t he agency delivering such services needs to be well enable with adequate resources. These include money, time and knowhow (Katherine Ellen, 2009). These resources are mandatory for any success to be accomplished. They enable the agencies to deplete their tasks in timely manner. In addition, they also affect the quality of service delivery. Quality and timely service delivery boosts the office of the population in the performance of the agency.This then ensures future growth and population confidence with the agency as contracts can be renewed and secured. Katherine and Ellen (2009) affirm that for any service delivery to be successful, trust is of essence. This should be mutual. They also argue that building trust of a diverse population can be a tricky affair. They suggest that agencies should draw part of their staff from the population. They argue that the agency whitethorn not be aware of part of the cultural expectations of the population.Besides, they may not understand th e local language, a tool that is very basic in as far as parley is concerned. Poor communication system impacts directly on service delivery as misunderstandings are bound to occur. The agency should also respect the culture of the population in order to successfully deliver its services. Cultures tend to vary advantageously and it is important that the agency understands every bit of the populations culture. For instance, some populations prescribe different deck out code for different persons.Although this may not be an issue in an urban population, it is highly hearty in a rural setting. Contravening such may negatively impact on service delivery. In extreme cases, the service delivery may even be halted Conclusion The delivery of human services can be a very sensitive process. Utmost care need to be taken to ensure that the population approves of the agencys performance. This will enable the agency to carry out its activities with ease, all for the benefit of the population . Above all, the agency should market its brand to the population to gain aspect of positive association.
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